Nobody is sort of certain what to make of Google’s residence safety plans currently. The corporate lately discontinued the Nest Safe, its $500 residence safety system, so, on one hand, it’s out of the house safety market. However, Google additionally lately signed a $450 million take care of residence monitoring agency ADT, which can see it “mix Nest’s award-winning {hardware} and providers, powered by Google’s machine-learning expertise, with ADT’s set up, service {and professional} monitoring.” With the Nest Safe being discontinued, does this imply Google is rebooting its safety {hardware} into one thing that goes hand in hand with ADT? Is the Nest Safe product line lifeless? How for much longer will the present Nest Safe be supported?

A few week after information broke that the Nest Safe was discontinued, Google began to speak to Nest Safe homeowners in a discussion board put up, a assist web page, and an e-mail about what’s going on. Regardless, it nonetheless hasn’t offered a really clear image of the long run.

Essentially the most concrete message out of all that communication is that present Nest Safe customers could have a minimum of another probability to replenish on {hardware} quickly. The Nest Safe works by having a hub/keypad (the Nest Guard) monitor your own home by way of sensors on the doorways and home windows (the Nest Detect sensors), and customers can authorize themselves both with the code or by tapping an NFC tag (the Nest Tag) in opposition to the hub. The sudden stoppage of {hardware} gross sales was an actual bummer for anybody who was already invested within the system and possibly needed to watch another door or window sooner or later, or somebody who was apprehensive a couple of sensor breaking.

Google heard these requires extra {hardware}. “We perceive a few of you wish to buy extra Nest Safe merchandise, and our group is working diligently to have extra Nest Detect sensors accessible on the market in mid-December,” the corporate wrote. The principle “Nest Guard” hub continues to be lifeless, although, so there shall be no new Nest Safe clients. For present customers who wish to experience out the Nest Safe rollercoaster, this could be your final probability to select up extra {hardware}.

Monitoring demise’s door

It is nonetheless not truly clear if investing extra within the Nest Safe ecosystem is a good suggestion. Here is Google’s assertion on the way forward for Nest Safe assist, from the assistance web page:

We’re dedicated to bringing our customers the identical function and software program assist they’ve at all times had with Nest Safe, together with present cross-product integrations throughout the Nest ecosystem. We may also proceed to ship important safety updates and software program fixes. Nest Safe homeowners shouldn’t discover any distinction with their service.

Google is “dedicated” to Nest Safe, however discover it by no means says how lengthy will probably be “dedicated” for. How for much longer the Nest Safe shall be supported continues to be anybody’s guess. Different Google merchandise like Pixel telephones and Chromebooks have public end-of-life dates, and whereas these timelines will be prolonged, having a agency minimal date makes investing in a product so much simpler.

It definitely sounds just like the Nest Safe’s software program assist is winding down, and that most likely means there shall be no direct successor to the product. Discover that Google will “proceed to ship important safety updates and software program fixes” however not “new options.” A product being discontinued is just not an enormous deal if there’s a direct sequel coming, however the lack of recent options means that the Nest Safe line is actually lifeless. Google just about at all times backports software program options from a brand new product to the previous product, since conserving every part on the identical codebase is a straightforward option to decrease software program assist prices. The shortage of recent options for the Nest Safe suggests there isn’t any “Nest Safe 2” within the works that may keep compatibility with the previous system.

It doesn’t matter what obscure statements Google makes, with no {hardware} product in the marketplace and due to this fact no new clients, the assist future for the Nest Safe can solely ever be a countdown clock. A minimal public date for assist (even one which will get prolonged) looks like the least Google might do for purchasers who’ve invested tons of of {dollars} in its {hardware}. We nonetheless do not know the way for much longer the Nest Safe will work.


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