Twitch blasts streamers with vague, unhelpful DMCA takedown emails

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Streaming platform Twitch this week shocked a lot of its customers when it despatched out an enormous batch of copyright takedown emails. These messages not solely did not inform streamers what supposedly infringing content material they posted, nevertheless it additionally stated that Twitch had merely deleted content material outright with out giving customers an opportunity to attraction.

Many Twitch “companions”—the parents who make precise cash from their Twitch participation—acquired emails on Tuesday warning that a few of their archival content material was about to be deleted for violating copyright legislation.

“We’re writing to tell you that your channel was topic to a number of of those DMCA takedown notifications and that the content material recognized has been deleted,” a screenshot of the e-mail posted to Twitter by streamer Devin Nash reads. The e-mail then goes on to suggest that customers familiarize themselves with Twitch’s information to copyright legislation earlier than “regular processing” of DMCA notifications resumes on Friday (October 23).

Unsafe harbor

The Digital Millennium Copyright Act (DMCA), which has ruled on-line copyright issues in the US since 1998, has what’s often known as a secure harbor provision in it. Websites that host content material, similar to Twitch, cannot be sued for internet hosting infringing supplies if they reply shortly to notices from copyright holders informing them of the violation—thus, the takedown discover. A content material proprietor, or a bot like YouTube’s Content material ID system, flags content material, and the platform then removes it as shortly as attainable, notifying the one that shared it.

Nevertheless, underneath the DMCA, customers are additionally supposed to have the ability to attraction these rulings with a counter-notification, and Twitch does certainly have a counterclaim course of. As a way to file a counter-notification, affected customers need to submit a written discover that features, amongst different issues, an identification of what materials was eliminated or had entry disabled, with a hyperlink; full title, handle, and signature; and a press release, sworn underneath penalty of perjury, that the fabric “was eliminated or disabled because of mistake or misidentification.”

This time round, although, customers do not get that possibility. Twitch not solely did not really inform customers what infringing content material was linked to their account—it simply went forward and deleted all the things completely anyway, based on the emails:

We acknowledge that by deleting this content material, we aren’t supplying you with the choice to file a counter-notification or search a retraction from the rights holder. In consideration of this, we have now processed these notifications and are issuing you a one-time warning to provide the probability to find out about copyright legislation and the instruments accessible to handle the content material in your channel.


The deletions and notifications are apparently associated to a “sudden inflow of DMCA takedown requests for clips with background music from 2017-19” that Twitch said in June it had acquired. These, in flip, apparently stemmed from a sudden enhance in motion by the RIAA on the time. Based on an August CNN report, the RIAA despatched greater than 1,800 copyright infringement notices to Twitch in June alone, whereas it had beforehand despatched solely about 700 whole throughout the earlier three years.

A part of conserving your secure harbor legal responsibility safety is coping with notices as shortly as attainable. Sitting on an enormous pile of notifications, to cope with separately over the course of months, would not actually qualify as “fast” by any measure, so Twitch discovered a strategy to act in bulk. A consultant for Twitch confirmed to Kotaku that the corporate went for a mass motion as a result of it was coping with “hundreds” of backlogged infringement notifications from the holders of music rights.

As soon as Twitch is caught up, it plans to deal with future infringements on a “regular” foundation. In June, the corporate stated it was increasing its use of automated know-how to scan archived clips for copyrighted music and added that it might routinely delete clips it discovered to be violating copyright, slightly than penalizing streamers for them. The corporate reiterated that position yesterday, and that process goes into impact on Friday.

Simply delete all the things!

Within the meantime, nonetheless, Twitch’s recommendation to streamers is unhelpful, to say the least. Not solely do customers don’t have any strategy to know which of their clips have been flagged, however Twitch’s finest recommendation appears to be “delete all the things.”

“To keep away from receiving a DMCA takedown notification for the recorded content material that is still in your channel, we suggest you’re taking the next actions,” Twitch wrote within the emails. “Assessment your Clips, VODs, and another content material in your Creator Dashboard and delete something that features unlicensed copyrighted materials. If you’re not sure concerning the contents of your archive, you’ll be able to delete all of it.”

Twitch didn’t present customers with a software to mass-delete or mass-archive their content material, though Justin Ignacio, certainly one of Twitch’s founders (who left the corporate in 2018) shared a third-party tool for doing so on Twitter.


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